To request an exchange or return, contact us on +965 90902484 or Instagram @order.fei with your order number and a description of the issue. Our team will help and arrange a driver at no charge, in line with our return policy.

Welcome to FEI! Browse our categories or search for a product by name. Check its details and add it to your cart. For help placing an order, contact us on +965 90902484 or Instagram @order.fei.

Your satisfaction is our priority. Supports and sized products can be exchanged within 15 days of receipt if the size is unsuitable or there is an issue. Supplements with an issue can be replaced or returned immediately. Devices come with a one-month warranty and will be replaced if a problem occurs. Contact us first, and we will arrange a driver at no charge to resolve the issue.

Enter payment details only on the dedicated payment page at checkout. Do not send your full card number, security code or verification code by phone or Instagram. Contact our team if you have questions about how your information is handled.

Check that the discount code is entered correctly without extra spaces, is still valid and meets the offer conditions. Enter it in the discount field at checkout. If it still does not work, send the code and a screenshot of the error to @order.fei on Instagram, or call +965 90902484.

At checkout, select card payment if it is listed among the available payment methods. Enter your details on the secure payment page and follow your bank’s instructions. If payment fails, check the error message or contact your bank. You can also contact us for help without sharing your card details.